Known Issue
If you are trying to use 500 points to redeem a coupon and it is saying coupon code invalid, try these steps.
- Review the Tux FAQ to make sure you meet the requirements.
- Log in to https://openprofile.dev/ in incognito mode from your browser.
- Go to coupons from here and try to make a new coupon while in the incognito mode.
- Use the new coupon code provided to purchase the product.
If these steps do not work, while in your profile select the Get Help Icon at the top right of the page and send us a support ticket to help resolve the issue.
What is Tux Rewards Membership?
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