Q: I have an agreement on file and my GitHub pull request is still not passing.

A: Make sure your commits are linked to your GitHub account.

If your commits are not linked to any user, GitHub will display the grey Octocat logo beside them:

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EasyCLA will not authorize a commit that is not linked to a GitHub account. Please follow the GitHub documentation for how to properly author your commits. 

Need a walk-through?

View this video to see how to use EasyCLA as a contributor. Click here to read the video transcript.

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1. Make sure your company email is verified in your GitHub account settings.
2. Make sure your your commits are linked to the correct user.
3. Ask your CLA Manager to whitelist your GitHub Username, rather than your email.
4. If you believe you are a member of a whitelisted GitHub Organization, make sure you have made that membership public.
5. Try making your GitHub email address public.